TierOne memberships are sold on a subscription basis and they renew automatically until cancelled. By submitting your order you authorize automatic renewal/re-bill on your account in accordance with the subscription plan (monthly, quarterly, semi-annual, annual) you selected.
There are no contracts or mandatory minimum commitments with any of our membership plans. You are free to cancel your membership at any time. If the time comes that you need to discontinue your membership you can do so by sending an email to firstname.lastname@example.org.
To ensure that your cancellation is processed before your membership automatically renews, we encourage you to submit your cancellation request at least one business day prior to your renewal date.
We do not offer refunds for cancellations processed after your payment has already been captured. Cancellation requests that are submitted in the middle of your pay period will be processed when received, and any/all recurring payments associated with your request will be made inactive immediately. Your access to the TierOneTrading membership website will remain active throughout the remainder of your pay period, but TierOneTrading cannot offer refunds or apply credits to your account for any time remaining on services already paid for.