Privacy Policy 2018-05-14T08:01:17+00:00

Privacy Policy

Your privacy is important to TierOneTrading. To reinforce our commitment to protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used on Our Site. This policy summarizes the information, including personally identifiable information, that we collect through Our Site and how that information may be used. By using Our Site you consent to the collection and use of this information.

We reserve the right to change our privacy policy at any time. In the event we make changes to any of the terms or conditions of this privacy policy, we will incorporate those changes into this document so you will know what information is being collected and how that information is being used. We will undertake best efforts to notify you of any changes to this privacy policy utilizing the last email address you have provided to us; however, it is your responsibility to keep your email address current and to monitor this policy for any changes. Continued use of Our Site and/or our services shall constitute consent to this policy and any changes made hereto.

1.) Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“Account”           means an account required to access and/or use certain areas and features of Our Site

“Cookie”             means a small text file placed on your computer or device by Our Site when you visit   certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12, below;

“Our Site”            means this website and all its subdomains

 “UK and EU Cookie Law”              means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and

“We/Us/Our”     means TierOneTrading LLC, a limited liability company registered in the United States whose registered address is 15954 S. Murlen Rd Ste 286 Olathe, KS 66062

2.) What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

3.) Information We Collect

We may collect and use your IP address to help administer services on our website as well as to improve your user experience. We do not use your IP address to collect any personally identifiable information. Demographic and interest data is also collected at our Website. We use this data to tailor the information emailed to our customers and to display the content according to their preferences.

Some data will be collected automatically by Our Site (for further details, please see section 13 on Our use of Cookies (Our Cookie Policy is below), other data will only be collected if you voluntarily submit it and consent to Us using it for the purposes set out in section 5, for example, when signing up to receive training material, making a purchase etc. Depending upon your use of Our Site, We may collect some or all of the following data:

Full Name

Address, including street name, city/town, state and zip code

Email Address

Phone Number

Company Information

Country

IP Address

Payment Information (Credit card/Debit card details)

Web Browser Type and Version

Operating System

URLs identifying your referring site and/or activity on Our Site

If you are purchasing products, we may use a third party provider such as a shopping cart to collect a credit card number and related payment information or alternative methods of payment. If you provide information on third party sites, the privacy policy and terms of service on those sites are applicable.

We may also collect information you provide about others, such as how you were referred to our website and programs.

4.) How we collect personal information

We collect personal information directly when you provide it to us, automatically as you navigate through the Sites, or through other people when you use services associated with the Sites.

We collect your personal information when you provide it to us when you complete membership registration and buy or provide items or services on our Sites, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.

5.) How We Use Information

TierOneTrading uses the information collected to provide the best possible products and services to you and to ensure a positive experience with our company and website. This includes:

-Providing and managing your Account

-Providing and managing your access to Our Site

-Personalising and tailoring your experience on Our Site

-Supplying Our products and services to you

-Personalising and tailoring Our products and services for you

-Responding to communications from you

-Supplying you with email newsletters, alerts etc. that you have subscribed to

-Carrying out technical analysis to determine how to improve the Sites and services we provide;

-Monitoring activity on the Sites, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Sites;

-Managing our relationship with you, e.g. by responding to your comments or queries submitted to us on the Sites or asking for your feedback or whether you want to participate in a survey;

-Managing our legal and operational affairs (including, managing risks relating to content and fraud matters)

If you no longer wish to receive emails from TierOneTrading please contact us directly at info@tieronetrading.com.

If you provide your telephone number, you agree and acknowledge that you may receive telephone calls or text messages from us with information regarding new products and services, or upcoming events. If you do not wish to receive phone calls or text messages please notify us at info@tieronetrading.com

6.) Sharing Information

Privacy matters are very important to us and all available resources and processes are implemented to make sure your information remains safe and secure. We do not sell, license, lease or otherwise disclose your personal information to any third party for any reason except as noted herein.

We may share personal information described above with our affiliates for business purposes, such as, but not limited to, servicing customers and informing customers about new products and services, and as permitted by applicable law. Our affiliates may include companies controlled or owned by TierOneTrading as well as companies that have an ownership interest in our company. The information we share with affiliates may include any of the information described above, such as your name, address and email address. Our affiliates maintain the privacy of your information to the same extent TierOneTrading does in accordance with this Policy.

Information may be shared with third parties that perform support services for TierOneTrading such as non-affiliate companies that provide professional, legal, or accounting advice. Non-affiliated companies that assist us in providing services to you are required to maintain the confidentiality of such information to the extent they receive it and to use your personal information only in the course of providing such services, as directed by TierOneTrading. We may also disclose information in response to legal requests, such as a court order or subpoena.

As we develop our business, we might sell, buy, restructure or reorganize our business or assets. In the event of a merger, consolidation, sale, liquidation or transfer of assets, TierOneTrading may, in its sole and absolute discretion, transfer, sell or assign information collected, including without limitation, non-personal information and personal information, to one or more affiliated or unaffiliated third parties.

7.) Information you make public or give to others

This site may make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data. There are lots of ways that you can find yourself providing information to other people, like when you post a public message on a forum thread, share information via social media, or make contact with another user whether via our Sites or directly via email. Before making your information publicly available or giving your information to anyone else, think carefully. If giving information to another user via our Sites, ask them how they will handle your information. If you’re sharing information via another website, check the privacy policy for that site to understand its information management practices as this privacy policy will not apply.

8.) Where we transfer and/or store your personal information

We are based in the United States so your data will be processed in the United States. Some of the recipients we have described above, and to whom we disclose your personal information, are based outside the U.S. in places like the UK. We do this on the basis of your consent to this policy. In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.

9.) How we keep your personal information secure

We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location in the U.S. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.

10.) How you can access your personal information

You can access some of the personal information that we collect about you by logging in to your account. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us for any of our Sites at any time. To make an access or correction request, contact our privacy champion using the contact details at the end of this policy.

11.) Marketing Choices regarding your personal information

Where we have your consent to do so (e.g. if you have subscribed to one of our e-mail lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.

You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly in your case.

12.) How long we keep your personal information

We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with the TierOneTrading services, you can request that we erase your personal information and close your TierOneTrading account. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

13.) Cookies

When you visit our Sites, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you’re logged into your account some of this information could be associated with your account. We’re talking about the following kinds of details:

-your IP address or proxy server IP address

-the domain name you requested

-the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection

-the date and time of your visit to the website

-the length of your session

-the pages which you have accessed

-the number of times you access our site within any month

-the file URL you look at and information relating to it

-the website which referred you to our Sites

-the operating system which your computer uses.

Occasionally, we will use third party advertising companies to serve ads based on prior visits to our Sites.  For example, if you visit our Sites, you may later see an advertisement for our products and services when you visit a different Site.

Each time your visit our website our servers automatically record your activity and information such as your IP address and/or the domain from which you are visiting. We also record which links on our webpage you click on or visit and any search terms you use. We use this data for website maintenance and technical administration. Your IP address is never linked with any personally identifiable information to identify you personally, except in the case of our investigation into a violation of the terms of use or alleged misconduct.

14.) Links to Other Websites

This site may contain links to third parties’ websites. Please note that we are not responsible for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties. If you provide information on third party sites, the privacy policy and terms of service on those sites are applicable. Especially if the third party site is used in connection with a purchase of a product. We encourage you to read the privacy policies of websites that you visit before submitting personal information.

15.) When we need to update this policy

We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.

When we do change the policy, we’ll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.

16.) Our Commitment to Security and Confidentiality

Notwithstanding our commitment to security and confidentiality, the fact remains that no transmission over the internet or any wireless network provides complete security. In light of the inherent vulnerability, you acknowledge that: (a) there exists security and privacy limitations which are beyond our control; (b) there can be no guaranty of the security, integrity and privacy limitations related to information transmitted to us over the internet or through our website; and/or (c) outside interference through piracy cannot be controlled by us and as such, information and data transmitted may be viewed by unauthorized third parties.

17.) If you’re a user or visitor in the European Economic Area these rights also apply to you:

For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ of your personal information.

You are also entitled to ask us to port your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests, such as profiling that we perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent as more fully described below.

These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.

Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.

If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.

18.) How you can contact us

If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact our privacy champion at info@tieronetrading.com

TierOneTrading Privacy Policy effective date May 25th, 2018